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MSS Products


  PC/PDA products

  Custodian

  Custodian +

  Custodian i

  Custodian r

  



  IBM iSeries Systems

  Financial Modules
  Fixed Asset Management
  Cash Book
  Creditors System
  Debtors/Sales Ledger
  General Ledger

  Distribution Modules
  Sales Order Processing
  Inventory Control
  Purchase Ordering
  EDI
  CRM

  Manufacturing Modules
  Manufacturing Orders
  Job Costing System
  Production Requirements




















MSS Support MSS Support

MSS is committed to providing services and support to ensure that you get the most out of your software investment.

MSS Support includes initial implementation, day to day use, new business ventures, network support, and business procedure consultation.

Our Customer Support personnel will ensure that your problems will be attended to within 24 hours.

Support is provided to MSS Customers in any of the following ways:
  • On-Site, where the support analyst can also train users
  • On-line linkup using a modem for immediate assistance
  • Training at MSS offices.
  • E-mail based technical support
  • Telephonic Support
    Telephone support is billed per incident, unless you are entitled to free support according to your support plan. Support questions can also be faxed to MSS

In the event that you need support after hours, an emergency telephone support service is available upon request.

SUPPORT CONTACT DETAILS

South Africa
Tel: +27 (0) 82 575-6151
Fax:
Email: support@mss-group.co.za